Lookup Onslow County Phone Numbers
Start with the official source that owns the service. County departments are in the Onslow County staff directory. Jacksonville city services use the Jacksonville staff directory and department pages. School calls use Onslow County Schools pages. College calls use Coastal Carolina Community College directories. Hospital and patient-service calls use Onslow Memorial Hospital. Courts use the North Carolina Judicial Branch contact directory.
There is no countywide or Jacksonville 311 system in the research. If a web directory fails, use the main switchboard for the agency, then ask for the department by name. For county government, the Government Center main line is 910-989-3000. For Jacksonville city government, the City Hall front desk is 910-938-5200. For health and human-service referral, United Way of Onslow County and NC 211 provide the 211 route.
- Identify the office type: county, Jacksonville city, school, utility, hospital, court, or state agency.
- Search the official directory by last name, first name, department, or campus where those fields exist.
- Use the main switchboard when the direct number is not listed or JavaScript blocks the directory view.
- For an unknown caller, compare the number against official directories before calling back.
- For records not listed in a directory, use the public-records or records-request channel for the office that holds the record.
Onslow County Phone Number Directory
The county directory is the core local phone number source. It covers Administration, Airport, Animal Services, Board of Elections, Emergency Services, Environmental Health, Health Department, WIC, Library, Planning and Development, Register of Deeds, Senior Services, Sheriff's Office, Social Services, Tax Office, Veterans Services, and more. The page is a CivicPlus directory with first-name and last-name search fields, a Search button, and department category browsing.
| Field | Type | Required | Notes / Format |
|---|---|---|---|
| First Name | Text | No | Search by public staff first name. |
| Last Name | Text | No | Search by public staff last name. |
| Category | Browse links | No | Departments include Emergency Services, Health, WIC, Library, Register of Deeds, Social Services, Sheriff, Tax, and others. |
| Search | Button | N/A | Runs the name search. |
Directory records can include an office address, phone, fax, hours, staff table, title, email link, phone, and additional phone. Public home numbers and private health information are not exposed.
Jacksonville City Phone Numbers
Jacksonville is the county seat and largest municipal layer for many Onslow County phone number searches. The city directory lists City Clerk, City Manager's Office, Building Inspections, Engineering and Construction, Finance, Human Resources, Information Technology Services, Planning and Permitting, Public Safety, Police, Fire, Recreation and Parks, Sanitation, Stormwater, Streets, Transportation, Utilities Management, Water and Sewer, and other categories.
Key city numbers include City Hall front desk 910-938-5200, City Clerk 910-938-5224, Building Inspections 910-938-5232, Finance 910-938-5245, Police non-emergency and records routing 910-455-4000, Fire Department 910-455-8080, Sanitation 910-938-5337, Stormwater 910-938-6446, Streets Division 910-938-5333, Jacksonville Transit One-Call 910-938-RIDE, and Utility Billing 910-938-5248.
| Directory Field | What It Shows |
|---|---|
| Name | Staff person, front desk, or office entry. |
| Title | Public role, such as City Clerk, director, chief, or front desk. |
| Email link | Official city email route when published. |
| Phone | Public city phone number. |
| Additional phone | Alternate routing when the city publishes it. |
Use Jacksonville direct numbers for city utilities, police records, transit, streets, stormwater, permits, and sanitation, while county-wide services stay with Onslow County departments.
Onslow County Public Safety Phone Numbers
Emergency calls in Onslow County go to 911. Non-emergency situations with no injury or loss of life can use the county E-911 non-emergency line at 910-455-9119. The sheriff's main line is 910-455-3113. Jacksonville Police uses 910-455-4000 for non-emergency, records, and dispatch extension 1. Jacksonville Fire Department is 910-455-8080. NC State Highway Patrol Troop B District III serves Onslow County at 910-347-1751.
911 - life-threatening emergency, fire, crime in progress, or medical emergency.
988 - Suicide and Crisis Lifeline by call, text, or chat.
311 - no countywide or Jacksonville 311 located; use direct office numbers.
211 - United Way of Onslow County and NC 211 health and human-service referral.
Poison Control - 1-800-222-1222, 24/7 nationwide.
Onslow County Emergency Services is 910-347-4270. The Citizen Phone Bank, 910-989-5027, is a local storm and shelter information channel during emergency activations. Crime Stoppers is 910-938-3273, and tips can be texted using TIP4CSJAX to 274637. Behavioral-health routing includes Trillium Access to Care at 1-877-685-2415 and RHA Mobile Crisis Services for Onslow County at 1-844-709-4097.
The Emergency Services directory helps separate daily administrative phone numbers from emergency lines and storm-response information channels.
Onslow County School Phone Numbers
Onslow County Schools is the main K-12 district. The district lists its main phone as 910-455-2211 and its inclement weather line as 910-989-2211. Many staff entries use the district main number plus a five-digit extension. Transportation and operations pages show that pattern clearly, with staff names, roles, email links, the main number, and extensions.
Coastal Carolina Community College is the major public higher-education institution in Jacksonville. Its main campus switchboard is 910-455-1221. The college directory lists name, title, department, office or location, phone, and email. The facilities directory gives department office numbers such as Admissions, Accounting or Business Office, Bookstore, Career Center, and Camp Lejeune Extension Office.
Onslow County Schools
200 Broadhurst Road
Jacksonville, NC 28540
910-455-2211
School Directory
Coastal Carolina Community College
444 Western Blvd
Jacksonville, NC 28546
910-455-1221
Faculty and Staff Directory
Onslow County Public Library
Jacksonville Main Library
Jacksonville, NC
910-455-7350
County Directory
The OCS operations screenshot comes from the district operations staff directory, where district staff entries show the main number plus extensions.
For campus-specific school questions, start with the school directory and then use the school site or district switchboard if the direct campus number is not shown.
The college facilities screenshot comes from Coastal Carolina Community College's facilities directory, which lists public office numbers by department.
College listings are helpful when a number belongs to an academic office, admissions, business office, bookstore, extension office, or facilities unit rather than county government.
Onslow County Utility Phone Numbers
Utility calls need the right emergency or customer-service path. ONWASA uses 910-455-0722 for water and sewer contact, including its 24/7 emergency line. Jacksonville Utility Billing is 910-938-5248, Utilities Management is 910-938-5249, Water and Sewer is 910-938-5233, Sanitation is 910-938-5337, Stormwater is 910-938-6446, and Streets Division is 910-938-5333. Jones-Onslow EMC uses 910-353-1940 and 800-682-1515, with outage hub and text-alert tools. Duke Energy outage routing is available through its outage page, and NC DPS lists Duke Energy Progress outage reporting at 800-419-6356.
| Utility | Emergency / Outage | Customer Service |
|---|---|---|
| ONWASA | 910-455-0722, 24/7 emergency line | 910-455-0722 |
| Jacksonville Utility Billing | Use direct utility or emergency channel by issue | 910-938-5248 |
| Jones-Onslow EMC | Outage hub, text alerts, or 910-353-1940 | 910-353-1940 / 800-682-1515 |
| Duke Energy Progress | 800-419-6356 | Duke Energy outage and account pages |
| Jacksonville Stormwater and Streets | Storm or flood urgency may route through Emergency Services | 910-938-6446 / 910-938-5333 |
| Call Before You Dig | Dial 811 before excavation. | |
The Jones-Onslow EMC screenshot comes from the cooperative's outage hub, which separates outage reporting, outage map, alerts, and storm resources.
Outage channels should be used for power status or hazard reports, while billing and account questions should stay with customer service.
Onslow County Health Phone Numbers
Onslow County Health Department is 910-347-2154. Environmental Health is 910-938-5851, with after-hours emergency phone 910-548-3765. WIC is 910-347-5002, and the breastfeeding warm line uses the same number with option 2. Social Services lists Economic Services at 910-455-4145, Human Services at 910-989-0230, child/adult/elder abuse reporting during business hours at 910-219-1955, after-hours abuse routing through 910-455-3113, child support at 910-938-3563, fraud reporting at 910-219-1830, and energy assistance at 910-219-4945 or 910-219-4887.
DSS specifically warns not to send abuse referrals through email or the website. That is a phone-number boundary, not just a policy note. Use the published reporting numbers for abuse referrals. Senior Services is 910-455-2747, Veterans Services is 910-347-3309, and Onslow Memorial Hospital's main line is 910-577-2345.
The Social Services image comes from Onslow County Social Services, which publishes separate economic services, human services, abuse, child support, fraud, and energy-assistance numbers.
Separate lines matter here because a benefit question, abuse report, fraud report, and child-support question do not all route to the same staff unit.
The WIC image comes from the Onslow County WIC page, including local WIC office and breastfeeding support routing.
Use WIC-specific numbers for nutrition and breastfeeding support instead of the general county switchboard when the need is program-specific.
Onslow County Records Phone Numbers
Register of Deeds is the local office for birth, death, marriage, and land records. Its phone number is 910-347-3451. The online vital-record portal lists certified birth, marriage, and death certificates, uncertified copies, order tracking, delivery options, and fees. Adoption-related birth certificates route to North Carolina Vital Records at 919-733-3000. The Tax Office is 910-989-2200, with Tax Collections and public tax-data questions at 910-989-2202, Appraisal at 910-455-7431, Land Records at 910-989-2204, and Listings at 910-989-2201.
Board of Elections is 910-455-4484. Planning and Development is 910-455-3661, and Land Use uses extension 3. Jacksonville Building Inspections is 910-938-5232, Planning and Permitting is 910-938-5236, and Zoning and Code Enforcement is 910-938-5236 extension 5. NCDMV customer-service questions use the statewide number 919-715-7000.
Note: Certified vital records have eligibility and ID rules, so a phone call may not replace the required request form or proof.
State Numbers for Onslow County
State agency phone numbers serving Onslow County include NC State Highway Patrol Troop B District III at 910-347-1751, NCDMV Customer Service at 919-715-7000, NCWorks Career Center Onslow County at 910-467-0906, NC DEQ Wilmington Regional Office at 910-796-7215, NC DEQ environmental assistance at 1-877-623-6748, and environmental emergency reporting at 1-800-858-0368.
North Carolina Department of Revenue uses statewide call centers, including general information at 1-877-252-3052, refund inquiry at 1-877-252-4052, eServices at 1-877-308-9103, and excise tax at 1-877-308-9092. Utility complaints about regulated companies can go to North Carolina Public Staff Consumer Services at 1-866-380-9816. NC DOJ consumer assistance is 919-716-6000 for help requesting a hard-copy complaint form.
Official Reverse Lookup Channels
Official reverse lookup starts with verification, not personal-data scraping. If a call claims to be from the county, Jacksonville, DSS, tax office, sheriff, court, school, ONWASA, Jones-Onslow EMC, Duke Energy, Onslow Memorial, or a state agency, compare the callback number against official directories first. The FCC Reassigned Numbers Database explains number reassignment for compliance users, but it does not identify a caller for consumers.
For unwanted calls and spoofing, use the FCC Consumer Complaint Center, the FTC National Do Not Call Registry, NC DOJ consumer complaints, and North Carolina Public Staff for regulated utility complaints. NANPA and the FCC area-code pages can confirm whether a code is real, but they do not prove caller identity.
- Write down the number, time, claimed agency, and voicemail or text content.
- Search the relevant official Onslow County, Jacksonville, school, court, utility, hospital, or state directory.
- Call back only through the official published number, not the number in the suspicious message.
- Use the FCC or FTC complaint channel when the call is unwanted, spoofed, or telemarketing-related.
- Use local law enforcement for fraud, threats, theft, or impersonation that needs a local report.
Third-Party Reverse Lookup Tools
Third-party reverse lookup tools are private services, not government directories. They can be useful for spam reputation, line-type clues, or business-name hints, but they may be incomplete, stale, paid, or app-based. Use them after checking official Onslow County phone numbers, not as the first proof of identity.
| Tool | Free? | Returns Name | Returns Carrier | Returns Line Type |
|---|---|---|---|---|
| Whitepages Reverse Phone | Freemium/paid | Often paid | Sometimes | Sometimes |
| NumLookup | Free/freemium | Sometimes | Sometimes | Sometimes |
| Truecaller | Freemium | Community or business name where available | Limited | Spam labels |
| RoboKiller Lookup | Free/freemium | Spam identity | No | Spam reputation |
| YouMail Directory | Free | Spam caller names or reports | No | Spam category |
| Carrier scam tools | Included or paid tiers | Caller labels | Carrier analytics | Spam or fraud blocking |
Onslow County Line Type Clues
A 910 or 472 number can be landline, wireless, VoIP, hospital PBX, school extension, utility dispatch, or spoofed caller ID. Official directories show stable institutional numbers such as county government center 910-989-3000, sheriff 910-455-3113, Jacksonville City Hall 910-938-5200, Onslow Memorial 910-577-2345, OCS 910-455-2211, ONWASA 910-455-0722, and Jones-Onslow EMC 910-353-1940.
| Line Type | Typical Use | Onslow County Clue |
|---|---|---|
| Landline or institutional PBX | Government, hospital, school, college, utility offices | Often appears in official directory records. |
| Wireless | Personal or staff mobile lines | Can keep 910/472 after carrier changes. |
| VoIP | Business, hosted voice, remote work, or spoofed traffic | May use a local code without a local office. |
| Carrier-labeled spam | Robocall or high-volume calling pattern | Label is a warning, not proof by itself. |
Report Onslow County Scam Calls
Scam calls affecting Onslow County often use sheriff, court, jury-duty, utility shutoff, Medicaid, DSS, tax, hospital billing, school fundraiser, military-family, storm contractor, or disaster-aid language. During hurricane season, the county's citizen phone bank and official emergency channels matter because scammers can exploit shelter, debris, and aid confusion.
Use the FTC for Do Not Call and telemarketing reports, the FCC for unwanted calls and spoofing, NC DOJ for consumer complaints, North Carolina Public Staff for regulated utility complaints, the sheriff or Jacksonville Police for local fraud and threats, and Crime Stoppers for anonymous tips. Keep the number, date, time, claimed organization, voicemail, text, bill, screenshot, or account detail before filing a report.
Note: A local area code can be spoofed, so verify the caller through an official directory before returning the call.
Onslow County Resource Directories
United Way of Onslow County is a major referral source because 211 fills the local gap where no 311 system was found. NC 211 is free, confidential, professional, available 24/7, and usable regardless of language. United Way of Onslow County is also tied to disaster recovery, food, volunteer, and tax-help programs.
Onslow Memorial Hospital publishes a department phone directory with medical records, patient advocate, patient financial services, human resources, job line, compliance hotline, rehabilitation, Surgicare, and other patient-service contacts. The hospital screenshot comes from Onslow Memorial Hospital's phone directory, which is the best source for hospital-specific phone numbers.
Hospital direct numbers reduce the need to route every billing, records, employment, or patient-service call through the main switchboard.
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